When a manager, who is responsible for a project, asks someone to complete a particular task, it is then that person’s responsibility and must be on his or her to-do list until the task is complete. A supervisor should not have to delegate the same task more than once. If someone cannot handle the task because of time, skill, or other constraints, the supervisor should be made aware so they can then reassign the task as soon as possible.
In return, staff should not only react to management’s demands but should push the envelope to a new level by offering to take on new responsibilities, which will advance the company and therefore themselves. All employees should be cross-trained in multiple responsibilities, so they are as productive as possible. Everyone’s responsibilities should be clear because the whole team needs to be on the same page for everyone to succeed.
